Frequently Asked Questions

What roles can I volunteer for in our schools?
There are many ways to make an impact! You can mentor students, donate school supplies, assist in classrooms or tutor. However, due to FERPA regulations, volunteers cannot handle grading or enter grades. Additionally, most schools prefer that parents volunteer in classrooms other than their child's to maintain a balanced learning environment.

How often do I need to volunteer?
Your time, your schedule! Whether you can commit regularly (like for tutoring) or prefer one-time events, we’ll work with you. Our Volunteer Coordinator will help find the perfect fit based on your availability.

What if I need to cancel?
Life happens! If you can’t make your volunteer commitment due to illness or travel, just give the school a heads-up as soon as possible so they can adjust.

Is a background check required?
Yes, for roles that involve direct contact with students (like tutoring, mentoring or chaperoning), a background check is required. Got questions? Reach out to HR at 910-678-2333!

How do I complete a background check?
It’s easy! Just fill out the CCS Volunteer Registration online by visiting the CCS Volunteer Registration page, or click here to get started!

Is training required?
Yes—but don’t worry, it’s quick, it’s easy, and you can complete it whenever it fits your schedule! All volunteers are required to complete an online orientation before getting started.

What happens after I submit the volunteer form?
Here’s what to expect:

Background Check: You’ll receive an email with details on how long it takes—so be sure to check your inbox!

Welcome to the Team: Once cleared, we’ll send you a warm welcome email with important next steps.

Next Steps: Within 3-5 business days, your school’s Volunteer Coordinator will call to guide you through everything you need to know to get started.

Quick Links

Contact Us

Communications &
Community Engagement

2465 Gillespie Street
Fayetteville, NC 28306
Phone: 910-678-2303
Fax: 910-678-2619

Lindsay Whitley, Ed.D.
Associate Superintendent

“From one-on-one tutoring and mentoring to donating critical resources like school supplies and technology, our volunteers help break down barriers to learning, ensuring that all students have a fair chance to succeed.”
—Dr. Lindsay Whitley, Associate Superintendent, Communications and Community Engagement